Gaming is entertainment — not a means of livelihood. xbji believes every player deserves a gaming experience that stays within healthy limits, brings genuine enjoyment, and is completely safe.
xbji's Commitment: Your wellbeing always comes before our business goals. On this page, you'll find out how to enjoy gaming within safe limits and where to get help if you need it.
Responsible gaming means playing in a way where you stay in control — how much time you spend, how much money you wager, and when you take a break. At xbji, our responsible gaming policy is not just words on a page — it is built into every feature and decision we make.
Players in Bangladesh come to xbji for the fun of it — the thrill of a cricket match, the excitement of spinning slots, or simply enjoying fish games. We're committed to making sure that fun never turns into a source of stress.
Research shows that most people see gaming as entertainment and enjoy it without any problems. For some, however, excessive gaming can become a habit that affects family life, finances, and mental health. xbji helps identify and prevent those risks early.
Responsible gaming is not a sign of weakness — it's the mark of a smart, self-aware player. When you set your own limits, gaming stays enjoyable every time.
Ask yourself these questions from time to time — answering honestly will help you understand whether your gaming habits are in a healthy place:
These tools are completely free and available to use at any time.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, it takes effect immediately, and any increase requires a 24-hour waiting period.
Decide in advance how long you want to play. When time is up, you'll get an automatic reminder and your session will end automatically.
At set intervals (30 minutes, 1 hour, or 2 hours), you'll see a summary of how long you've played and how much you've spent.
Take a temporary break from 1 day up to 6 weeks. Deposits will be disabled during this time. Your account will be reactivated automatically once the break period ends.
Exclude yourself from the platform for 6 months to 5 years, or permanently. Requests to reopen your account during this period will not be accepted.
View a complete record of your gaming activity — how long you've played, total deposits, and withdrawals — all in full transparency.
Problem gambling develops gradually, not overnight. Recognizing the signs early makes it much easier to stay in control.
Spending beyond your budget: You are spending more on gaming than you planned and cannot bring it under control.
Chasing losses with more bets: Placing larger bets to recover lost money is a dangerous cycle.
Impact on relationships: Gaming is creating distance between you and your family or friends.
Loss of focus at work: Unable to focus on work or family responsibilities.
Hiding gaming activity: You are hiding your gaming activity from your family.
Emotional dependency: You are gaming to escape stress or anxiety.
If these signs apply to you, you're on the right track. This is what responsible gaming looks like:
Sticking to your budget: Set a fixed gaming budget at the start of each month and stick to it.
Managing your time: You play for a set amount of time and stop on your own when it's up.
Treating losses as normal: View losses as the cost of entertainment, not something to recover.
Life stays balanced: Gaming is a small part of life — family and work come first.
Let Your Family Know: You are honest with your family about your gaming activity.
You can take a break: Take a break whenever you feel like it or need one — it's easy.
Technology, policy, and people — three layers working together to keep you safe
Strict age verification is carried out at registration. No one under 18 may use xbji — this is a rule we never compromise on.
Our automated system detects unusual gaming patterns and proactively offers assistance to members who may be at risk.
Our customer support team members are specially trained in responsible gaming and provide help with genuine empathy.
Once you exceed a set spending amount or gaming session length, the system automatically alerts you and suggests taking a break.
RNG certified games guarantee that no game is rigged. Every outcome is completely random and unbiased.
Regular tips, guides, and information are provided to help players make informed decisions.
Log in to xbji and go to "Account Settings" or the "Responsible Gaming" option.
Deposit Limit, Session Limit, Bet Limit, or Reality Check — choose what works best for you.
Set limits on a daily, weekly, or monthly basis. Make your decision with your own budget in mind.
Once confirmed, limits take effect immediately. Lowering a limit applies instantly; increasing one requires a 24-hour waiting period.
Review your gaming report at least once a month and adjust your limits as needed.
If you feel you need a long break from gaming, self-exclusion is the right step. There's no shame in it — in fact, it's one of the best decisions you can make for yourself.
Let us know via live chat or email that you'd like to self-exclude.
6 months, 1 year, 2 years, 5 years, or permanent — let us know your preference.
Self-exclusion is completed within 24 hours of your request, and a confirmation is sent to your email.
Decide how much you can afford to spend before you start playing. Stop immediately once you reach that limit.
Time passes quickly during a game. Set a timer and stop playing when it goes off.
Avoid gaming when you're angry, sad, or stressed. Making decisions driven by emotion is never a good idea.
Losses are a normal part of gaming. Chasing lost money by betting more never works.
Family and personal relationships are far more valuable than gaming. Keep that balance.
If you're experiencing any issues, let us know right away. Asking for help takes courage.
Use responsible gaming tools, set your limits, and keep entertainment where it belongs.